Welcome to Farm Trader, a platform exclusively for farm-related products. By accessing our services, you are bound by the following terms and conditions:
- Only products related to farming activities are permissible for sale on our platform. This encompasses items like agricultural tools, livestock, seeds, and agricultural produce.
- Purchases made through Farm Trader are direct transactions between customers and the respective farmer. Hence, the responsibility for product delivery lies solely with the farmer, and any issues or disputes must be addressed directly with them.
- Customers possess the authority to report farms engaging in misconduct on our site. This includes falsifying product details, engaging in deceitful practices, or violating laws and ethical standards. Any such reports will be investigated, and farms found in violation may face removal from our platform.
- Farm Trader reserves the right to evaluate all farms and their products concerning legal compliance and quality standards. Should any farm or product fail to meet the required standards, we retain the right to discontinue their presence on the platform.
- Farmers must adhere to all legal requirements related to the sale of farm products and provide accurate representations of their offerings on our platform. Fulfillment of commitments made to customers is mandatory.
- Farm Trader assumes no liability for transactions occurring between farmers and customers or the quality of products listed on our platform. Any losses or damages arising from platform usage are not our responsibility.
- We hold the right to modify or discontinue our services at any time without prior notice. Changes to these terms and conditions can also be made at any time, and users are advised to stay updated on any alterations.
Through utilizing Farm Trader, you acknowledge and accept these terms and conditions. Thank you for being a part of our farm community.
Return & Refund Policy
At Farm Trader, we strive to connect buyers and sellers of local farm goods with confidence and transparency. As an online marketplace, each vendor is responsible for setting their own return and refund policies.
However, to ensure a consistent experience for customers, we require all vendors to clearly display their individual policies on their store pages.
If you have an issue with a product purchased on Farm Trader, please follow these steps:
- Contact the vendor directly using the contact form on their store page.
- If the vendor does not respond within 5 business days, please reach out to our support team at info@thefarmtrader.com.
Please note:
- Perishable goods may not be eligible for return, but refunds may be issued for products that arrive damaged or do not match their description.
- Refunds and returns are subject to the individual vendor’s policy and product type.
We are here to help resolve any concerns and ensure a positive experience for both customers and vendors.
For more information, please contact us at info@thefarmtrader.com.